The Satori Project

Privacy Policy

This privacy policy sets out how SatoriEvents (referred to herein as “Satori“, “We“, “Us“, and “Our“) uses and protects any information you give Satori when using this website.

We are committed to ensuring that your privacy is protected and safe. Should we ask you to provide certain information by which you can be identified when using our website or services, then you can be assured that it will only be used in accordance with this privacy statement.

Satori may review and update this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04/07/2023 .

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact details, including phone number and email address
  • Demographic data such as postcode, preferences and/or interests
  • Other statistics and information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this data to understand your requirements and provide you with a better service and experience, particularly concerning the following:

  • Satori’s internal record keeping
  • We may use the information to improve our products and/or services
  • We may occasionally send promotional emails about new products, special offers, upcoming events, or other information which we think you be interested in using the email address you have provided to us
  • Occasionally, we may also use your information to contact you for market research purposes
  • We may contact you by email, phone, fax or post
  • We may use the information to customise the website according to your interests

SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorised disclosure or access, we have suitable physical, electronic and organisational procedures in place to safeguard and protect the information we collect.

HOW WE USE COOKIES

A cookie is a small file which asks for consent to be placed on your computer or device’s hard drive.

Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your requirements and personal tastes by collecting and remembering information about your preferences.

Our website uses traffic log cookies to determine the pages being accessed; this allows us to analyse data regarding website traffic and make necessary improvements to meet our customers’ needs.

The information provided is solely used for statistical analysis, and once the analysis is complete, the data is promptly removed from the system.

In general, cookies assist us in enhancing your website experience by allowing us to track the pages you find beneficial and those you do not. It is important to note that cookies do not grant us access to your computer or any personal information except for the data you willingly disclose.

As a user, you have the option to either accept or decline cookies. While many web browsers will automatically accept cookies, you can adjust your browser settings to decline them if you so choose. However, it’s important to note that doing so may limit your ability to utilise all website features fully.

LINKS TO OTHER WEBSITES

Our website might have links to other websites that could be of your interest. After using those links to leave our site, kindly note that we do not have control over those other websites. Hence, we cannot be liable for the protection and privacy of any information you may provide while visiting such sites. These websites are not governed by our privacy statement. It is advisable to exercise caution and check the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

When filling out a form on a website, be sure to locate the option that allows you to indicate that you do not want your information to be used for direct marketing purposes.

If you had previously given us consent to use your personal information for direct marketing, you have the option to withdraw it at any point by contacting us via email at Satorievents@mail.com or by writing to us.

GDPR

The General Data Protection Regulations, GDPR, require us to ensure that you are happy with how we process and deal with your information. You have new rights under GDPR, which can be found at https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources. We need you to confirm that you are happy for us to process your information in accordance with GDPR, specifically with regard to the statements below:

  • Your information is securely stored on our servers, only accessible to authorised Satori employees.
  • Your information will only be shared with appropriate personnel at external providers, venues, etc., and we will only provide the minimum amount of your data required for the purpose.
  • Any personal information required for accounting purposes will be retained for as long as you are our customer or for a period of not less than six (6) years to fulfil our obligations under UK Law.
  • You have the right to request a copy of any and all information we hold about you and your account with us. You can do this by contacting us at Satorievents@mail.com.
  • You may request at any time that we do not share certain information with third parties, including but not limited to external service providers and venues; however, this may impede our ability to provide you with the best possible service.
  • If you have any complaints regarding our service, including your rights under GDPR, you have the right to complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint or by calling 0303 123 1113.
  • You may request details of personal information which we hold about you under the General Data Protection Regulation/ Data Protection Act 1998. A small fee may be payable.

YOUR RIGHTS UNDER GDPR

  • Data protection laws provide you with the following rights where we are processing your data (but not in respect of data about a company or corporation); to:
  • Request access to your personal information (a “subject access request” or “data subject access request”). This allows you to obtain a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request the erasure of your personal information. This enables you to ask us to remove or delete your personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have used your right to object to processing (see below).
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
  • Request a copy of your personal information, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transfer it, or to require us to transfer it directly, to another controller.
  • Request a review of a decision made based on your profile, or request a review of a machine-made decision, for example, a credit check.
  • You also have the “right to object” to the processing of your personal information where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground.
  • You also have the right to object where we are processing your personal information for direct marketing purposes.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We will not engage in the sale, distribution or leasing of your personal information or data to any third party unless we have your expressed permission or are required by law to do so. If you inform us that you wish to receive promotional information about third parties, we may utilise your personal information to send you such information which we believe may be of interest to you.

If you wish to exercise your GDPR rights, please reach out to us via email at Satorievents@mail.com. Alternatively, you may send a letter to SatoriEvents c/o 192 Gisburn Road, Barrowford, Higherford, Nelson, Lancashire, BB9 6AU.

If you think that any of the information we have about you is inaccurate or incomplete, kindly write to us via email or post at the address provided above. We will make sure to rectify any incorrect details immediately.